Ahmedabad

MBA/ diploma printing & packaging

Develop new client base through social media platforms, referrals, emails, cold callings, website inquiries, attending trade fairs, conferences etc. and thereby contact decision-makers, screen potential business opportunities, lead and facilitate sales closure.
• Analyse, identify and effectively converting the enquiry into active discussion by understanding the specific requirement and further probing techniques.
• Ensure to get required forms filled up, preparing sales contract including price quotation and other specifications in coalition with Legal Team to initiate the further proceedings.
• Manage negotiating on pricing and other customization prudently to sustain optimized profit margin.
• Ensure taking timely follow up and coordination with all internal stakeholders involved in the sales cycle (from PO to Delivery) to get the required product produced and delivered to client as per agreed deadline.
• Tracking competitor’s activity on me-too product range, specification, market share to analyse business development strategy by anticipating the scope of new product development need, modification of existing product and outreach the prospective client.
• Plan and prepare data related to sales forecasting, budgeting, required marketing activities to discuss with management to optimize the overall sales and ensuring timely payment collection from the client.
• Effectively implement Sales & Marketing Strategy to sustain sales across the new client, existing clients as well as reviving the inactive clients.
• Ensure customer queries pertaining to product information, specification, pricing, expected delivery time etc. are addressed timely, properly and effectively.
• Ensure clients’ feedback are taken periodically, recorded, analysed and appropriate action is taken to better the overall customer experience and retention.
• Establish a post sales connect with the new client in order to identify gaps to enhance and keep healthy relationships ahead.